Why do customers leave negative reviews?
The main reason is they feel there is no other way of having their issues or concerns be heard or addressed.
Review Armor engages and creates an open line of communication. Feedback provides the business owner the opportunity to address concerns immediately preventing negative reviews online.
There is no extra work for you the business owner. Freeing you up to do what you do best, creating an amazing customer experience! Once you’ve EARNED the review, we take it from there.
What is a star worth?
According to a recent Harvard Business Review study, an increase of just 1 star to your online review sites is worth an additional 5-9% of your total monthly revenue.
After you EARN the right by creating an amazing customer experience, then you EARN the right to ask for the review. We assist our clients with their internal processes by creating simple procedures to provide their staff with the resources and tools to ask the customer for the review.
Review Armor will work to seek and find your happiest customers and turn them into your brand evangelists.
Can customers find your business on their mobile devices?
Mobile is “the new internet” and “the new internet” is powered by online reviews.
Get found on mobile + look great on mobile = a dramatic increase in revenue!!
Voice recognition technology (VRT) ,like Apple’s SIRI, is powered by online reviews and has changed the way companies get found and how they are perceived. Your dedicated Review Armor team provides you unusually simple and effective strategies to give you a significant advantage over your competition.
Call us today to find out how to effectively use the power of online reviews to exponentially increase your reach. As a business owner, your ability to attract and retain new clients is now dependent upon sites like YELP, Google+ Local, Yahoo Local, Citysearch, and many more.